Cisco Systems InfiniBand 4x Guide de l'utilisateur télécharger pdf (Page 12)

Cisco 4x InfiniBand Switch Module for IBM BladeCenter User Guide

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Preface

Contacting Technical Support

Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your

business operation are negatively affected by inadequate performance of Cisco products. You and Cisco

will commit full-time resources during normal business hours to resolve the situation.

Severity 3 (S3)—Operational performance of your network is impaired, but most business operations

remain functional. You and Cisco will commit resources during normal business hours to restore service

to satisfactory levels.

Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or

configuration. There is little or no effect on your business operations.

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Cisco Systems InfiniBand 4x Guide de l'utilisateur Page 12